AI speaks your industry's language.
A customer buying supplements wants to hear about the ingredients from the product description — the assistant reads them out, it never gives advice. In fashion it is size and cut, in fitness the training level and the goal. A script from your industry means more confirmations and fewer calls cut short.
* +23% pickup rate measured in the HealthLabs Pharm pilot (01–03/2026): an industry script (supplements and cosmetics) compared with a generic one. Your result depends on your industry and on how well the script fits the product.
3 layers of scripts. Generic → ready → adapted → written from scratch.
Every plan gives you a different script. Starter has 3 generic ones to test with. Growth opens up 6 ready industry scripts. On Scale we adapt them to your store. On Enterprise we write a script from scratch, with a language specialist from your industry.
3 generic scripts
Confirming a cash-on-delivery order, a simple offer of an extra product, and skipping marketplace orders automatically. Good for a test, but the same for everyone — the assistant sounds like an ordinary call centre.
6 ready industry scripts
Ready scripts for supplements, fashion, fitness, home, beauty and products for children. You pick your industry at the start and the assistant gets its vocabulary, its phrases and the lines that offer something extra.
Changes to the script
You take an industry script, change the greeting, match the phrasing to your brand and add your own lines next to chosen products. Your own brand voice and a script written from scratch → Enterprise.
You pick the industry → the script adapts → the call sounds expert.
You click your industry at the start. The assistant gets its vocabulary, its greeting and its phrases. The customer hears a call from their own industry, not a stiff formula.
You click your store category
At the start you pick your industry: supplements, fashion, fitness, home, beauty or products for children. The assistant gets the full vocabulary right away.
Vocabulary, greeting, offers
The assistant uses the phrases from the ready script. Supplements: 'ingredients from the description', 'marked in the catalogue'. Fashion: 'sizing', 'cut'. Fitness: 'training level', 'training goal'.
The customer hears their own industry
Instead of a flat 'I'm confirming your order' the assistant speaks like someone who knows these products. A supplements customer hears a call about supplements, a fashion customer about cut and size. More people pick up.
The script library · adapted on Scale.
Under Industries in the main menu you have all the ready scripts from the Growth plan. You pick one active script. On Scale we set the greeting, the industry phrases and the offers next to products together with you during the rollout. Your own brand voice and a language specialist come with the Enterprise plan.
- ✓6 ready industries — supplements, fashion, fitness, home, beauty, products for children
- ✓Vocabulary from your industry — the assistant speaks like a specialist, not like an ordinary call centre
- ✓Safe for supplements and cosmetics — the assistant reads the product description and never gives advice
- ✓Changes to the script (Scale+) — the greeting, the industry phrases and the offers next to chosen products
- ✓Your own brand voice and a language specialist (Enterprise) — your brand's voice and a consultation with a language specialist from your industry · a script written for your store
6 industries · one assistant.
The same tool, 6 different scripts. Every industry has its own vocabulary and its own typical customer doubts. Scale adds changes to the script, and Enterprise your own brand voice and a consultation with a language specialist.
The library of industry scripts
The same calling tool, 6 different layers of wording and vocabulary. On Scale you change the greeting, the phrases and the offers. On Enterprise you also get a consultation with a language specialist and your own brand voice.
Comparing two versions of a script [Enterprise]
You compare two versions of the greeting, the phrases or the offers in the same industry script: half the calls go on one version, half on the other. We keep every version, so you go back to the previous one with a single click — all in the dashboard, with no files to upload.
Your own brand voice and a language specialist
On Enterprise you also get your brand's voice and a consultation with a language specialist who knows your industry. We write the script for your store. →
A script from your industry means more calls answered, not a cost.
* +23% pickup rate measured in the HealthLabs Pharm pilot (01–03/2026): an industry script (supplements and cosmetics) compared with a generic one. Your result depends on your industry, how well the script fits the product, and the type of order (paid upfront or cash on delivery).
The supplements store that stopped sounding like a form.
The generic script said: 'I'm confirming your order for $420'. A customer would call and ask what is actually in that Solgar, and the assistant got lost. After we turned on the supplements and cosmetics script, the assistant reads out what is marked in the catalogue, refers medical questions to the product description, sounds expert and gives no health advice. The pickup rate went up by 19 percentage points.
* Quote from the HealthLabs Pharm pilot (01–03/2026) · a Polish supplements and cosmetics store. The store writes the product descriptions and the assistant only reads them out. The assistant gives no health advice and does not judge ingredients — for medical questions it points to the product description or asks the customer to contact a pharmacist or doctor.
Industry scripts from the Growth plan.
The 6 ready industries start with Growth ($99/mo). On Scale we change the greeting, the phrases and the offers. Your own brand voice and a script written from scratch come with Enterprise. In Starter you have 3 generic scripts to test with.
Growth
6 ready industry scripts · you pick 1 active
5,000 credits / mo · about 100 calls + the option to buy more
- ✓6 industry scripts — supplements, fashion, fitness, home, beauty, products for children
- ✓Vocabulary from your industry — phrases, greeting and the lines that offer something extra
- ✓Safe for supplements and cosmetics — the assistant reads the description, it does not advise
- ✓You choose the script per product or per tag (set in the dashboard)
- ✓5,000 credits / mo · up to 500 carry over to the next month
- ✓Up to 2 calls at the same time
Scale
Changes to the scripts, comparing versions and a change history
15,000 credits / mo · about 300 calls + up to 2,000 carried over
- ✓Everything in Growth +
- ✓Changes to the scripts — the greeting, the industry phrases, the offers next to products and your own categories
- ✓Comparing two versions of a script [Enterprise] — you check which version of the same script works better
- ✓Change history you can roll back [Enterprise] — you return to the previous version of the script
- ✓15,000 credits / mo · up to 2,000 carry over to the next month
- ✓Up to 5 calls at the same time
An assistant from your industry.From the very first call.
1,000 credits to test with (≈ 20 calls) and full access to the plan you choose. You give a card at the start, but nothing is charged during the trial period. The plan starts on day 8.