Not only what AI says. Also how.
On the Enterprise plan we recreate the voice of your brand talent, a speaker from your campaigns, or a sample you choose. The customer hears a call that sounds like your brand, not like a typical call centre robot. We take care of the studio session and all the paperwork.
Enterprise · from $1,250 + 2–4 wks of rollout
A brand voice rollout takes 2–4 weeks: the studio session, consent from the person recorded, preparing the voice and quality checks. Available on the Enterprise plan from $1,250/mo. Data: HealthLabs Pharm Enterprise pilot (01–03/2026).
3 sources of voice. From standard to the voice of your brand.
Every plan comes with ready-made, neutral voices in your language — enough for most stores. On the Enterprise plan we recreate the voice of your brand talent or of a speaker from your campaigns. Always with written consent from the person recorded.
Ready-made native voices
Several neutral voices in your home market language (female and male, in different tones), plus English on standby. Enough for 9 out of 10 stores. They are in Starter, Growth and Scale, with nothing to set up.
Recording your talent
We book a 2–3 hour studio session: your person — brand talent, founder, ambassador — records samples, and we prepare a voice for calls from them. With that person's written consent and a non-disclosure agreement (NDA).
A voice from recordings you already have
Do you have recordings from radio ads, TV spots or podcasts? You hand the material over and we prepare the voice from it — with consent from the person recorded, a voice licence agreement and archiving.
Recording → preparing the voice → launch. In 2–4 weeks.
We roll the brand voice out together with your team. Choosing the source, the paperwork, preparing the voice, and finally a test: half the calls in the new voice, half in the standard one. It all takes 2–4 weeks and is available only on the Enterprise plan.
Choosing the source and the paperwork
You decide: a studio session (2–3 hours of recording) or handing over recordings from your campaigns. We sign the voice licence agreement, collect written consent from the person recorded and prepare the NDA.
The voice learns, we check the quality
We prepare the assistant's voice from your recordings (72–168 hours). Then our team listens and checks how natural it sounds, the intonation, the emotion and how the voice reads your script.
Launch and a half-and-half test
The finished voice goes into your account and the Enterprise dashboard is active. For 2 weeks half the calls go out in the brand voice and half in the standard one. Then you decide whether we switch all the traffic over.
The rollout: 3 days of recording your talent (about 6 hours of sessions in total) · 2–4 weeks to launch · 142 hours of recordings in the library from the pilot tests.
Enterprise dashboard · brand voice on.
After the rollout you see your brand voice (for example healthlabs-brand-v2) next to the standard voices in the Enterprise dashboard. You switch between them with one click, run the half-and-half test, check how many calls end in a confirmation, and download the voice licence agreement.
- ✓Ready-made voices — several in your own language plus English on standby, on all plans
- ✓The voice of your brand — on from the day it launches
- ✓Paperwork and NDA — voice licence agreement, consent from the person recorded, archive (Enterprise)
- ✓Test: brand voice against the standard one — you set how the traffic splits and get a report with the results
- ✓Changing the talent — rebranding? We book a new session and prepare a second voice
The rollout · 2–4 weeks.
We roll the brand voice out individually. You get a schedule for 2–4 weeks: paperwork, the studio session, preparing the voice and the launch with a half-and-half test. You see every step and you decide whether we carry on.
Enterprise rollout · 4 steps · 2–4 weeks
A project lead on our side guides you through choosing the source (studio or campaign recordings), the paperwork (voice licence agreement, consent from the person recorded, NDA), preparing the voice (72–168 hours) and a two-week test: half the calls in the brand voice, half in the standard one. If the result is good, we turn the brand voice on for good.
An industry script and your brand voice
They work best together: a script written for your industry, read in the voice of your talent. The words and the sound both match your category and your customer. →
Versions of the voice
We keep every version of the voice in the archive, so you can go back to an earlier one if the sound shifts after extra material is recorded. You can test a new version alongside the previous one first.
A brand voice is a result on calls, not a gadget.
* +34% engagement measured in the HealthLabs Pharm Enterprise pilot (01–03/2026): calls made in the brand voice compared with calls in the standard voice. We counted calls taken to the end, their average length and the extra product offers customers accepted. Your result depends on the type of customers you have, the quality of the recordings and how well the voice fits your category.
The brand that heard itself in the handset.
Our talent has been reading our radio ads for 3 years — that voice is our company. In the Enterprise pilot we prepared the assistant's voice from it. The first calls sounded as if our own receptionist was ringing. Engagement +34% vs a standard AI voice, and customers ask: "Was that the lady from the radio ad?" — and they buy.
* Quote from the HealthLabs Pharm Enterprise pilot (01–03/2026) · Polish e-commerce. Data anonymised. The "healthlabs-brand-v2" voice was prepared from about 3 days of studio recordings, with written consent from the person recorded and under a voice licence agreement.
The voice of your brand Enterprise only.
Ready-made native voices are in every plan: Starter, Growth and Scale. The voice of your own talent needs the Enterprise plan — a 2–4 week rollout with a studio session and the paperwork on our side. Let's talk about how it would work for you.
Growth
A ready-made native voice included in the plan
5,000 credits / mo · about 100 calls + the option to buy more
- ✓Ready-made native voices — 10 across languages
- ✓You pick from a list in the dashboard, with no rollout
- ✓Works right away
- —No voice of your own brand
- —No test of the brand voice against the standard one
- —No paperwork or NDA
Enterprise
The voice of your brand · a 2–4 week rollout
We agree the number of credits and calls with you · a project lead
- ✓Everything from the lower plans +
- ✓The voice of your brand on calls
- ✓A studio session or a voice from campaign recordings
- ✓Paperwork and NDA · consent from the person recorded
- ✓A test: half the calls in the brand voice, half in the standard one · 2 weeks
- ✓Versions of the voice kept in the archive · test a new one alongside the last
- ✓A permanent contact person and an uptime guarantee
Your voice on the storefront.Your voice in the handset.
The brand voice is available on the Enterprise plan and starts with a conversation with us. A project lead, a studio session, all the paperwork on our side and 2–4 weeks to launch.
from $1,250 + 2–4 wks of rollout + audio material