An AI assistant that understands online stores.
We combine AI models, voice synthesis and telephony into one assistant that calls your customers after checkout: it confirms orders, sells more and answers in their language. You connect your store in minutes. On request we sign a data processing agreement for your compliance team.
One goal: every online store talks to its customers in their language.
Online stores lose millions every year on missed calls, unconfirmed cash-on-delivery parcels and orders nobody added an extra product to. Generic voice tools do not understand local accents, local product categories or GDPR. We want to change that.
We are a team of product, technology and AI people. We ask one question: how do we give every store phone service at the level of the best call center, at a fraction of the cost and with no risk to customer data.
We are not building a tool for everything. We do one thing, phone calls with online-store customers, and we do it well.
We use the best AI tools and build what matters for stores ourselves.
We do not pretend we wrote the conversation engine ourselves. We combine proven tools and put our own work where it matters: the store connection, industry scripts, localized scripts and GDPR.
AI models · voice · telephone
We combine AI models, voice synthesis and telephony. Every piece can be swapped, so your assistant gets better with each new model generation, with no work on your side.
Your calls do not train AI models: not ours, not our partners'. It is written into our agreements.
Cloud in the European Union
The app, database and dashboard run in the cloud on servers in the European Union. Hosting grows with your call volume on its own.
Hosting with an uptime guarantee.
Connects to your store
Shopify and PrestaShop connect right away: the assistant gets order notifications and sees your products live. No code on your side, live in minutes.
Other platforms (WooCommerce, Magento, custom systems) we set up together with you.
Stripe
We bill subscriptions through Stripe, one of the safest payment processors in the world. PDF invoices are in your dashboard, and calls are billed to the second, with no rounding.
We do not store card numbers. Stripe does.
We build the store connection, industry scripts, localized scripts, the dashboard and GDPR compliance. You get the stability of proven tools and the pace of a small team building features for your market. No black box: you know what it runs on.
Online stores in Poland and Europe, from small to large.
We are not a tool for everyone. We build it for three types of stores. If you fit one of them, the assistant works without a week of setup.
Online store · 50–500 orders a day
Many cash-on-delivery parcels, one part-time person on support, a few product categories. You want order confirmation to stop eating half a day.
- ✓Automatic confirmation of cash-on-delivery and prepaid orders
- ✓A bigger version of the product offered in the same call
- ✓The assistant skips orders that are not worth a call
Bigger store · 500–2,000 orders a day
Sales in several channels, separate marketing and order teams. You want a bigger basket and full control over every customer call.
- ✓Matching products based on your "goes well with" pairs (from Growth)
- ✓Your own extra-product rules for each product
- ✓Recordings and transcripts in the customer's language (from Scale)
- ✓Market, industry and customer-group analysis, set up individually on Enterprise
Large brand · sales in many countries
Many markets, custom integrations, your own brand voice, a dedicated contact. We roll out together with you and sign an NDA and voice licenses.
- ✓Sales in several European markets from day one
- ✓A clone of your brand voice
- ✓Other store platforms and custom systems
- ✓Scripts written from scratch, with a linguist on the team
Don't fit any of these profiles?
Write to us. Most stores that think "our case is different" fit one of the profiles after a short call. And if not, the Enterprise plan lets us adapt the tools to your situation.
Your data stays yours.
We designed CallBotAgent to pass a GDPR audit and a conversation with your security lead. Here is what we do by default: no surcharge, no asterisks, no "ask for details".
Your data is in the European Union
Recordings, transcripts and customer data are kept on servers in the European Union. No customer data leaves the EU without your consent.
GDPR-compliant from the start, not on request
Before going live we sign a data processing agreement on request. The right to erasure, the right of access and the activity history are built into the dashboard.
Sensitive data is hidden automatically
Card numbers, ID numbers, email addresses and other personal data are hidden in transcripts before they are stored. They never reach logs or analytics, internal ones included.
Your calls do not train AI models
Your customers' data is not used to train or fine-tune models: not ours, not our partners' for the conversation engine, voice and telephony. It is written into our agreements.
Data encrypted at rest and in transit
We encrypt data at rest (AES-256) and in transit (TLS 1.3). Keys are rotated every 90 days. Backups use separate keys, so losing one set does not mean losing everything.
A public list of the companies that handle your data
The full list of partner companies handling your data (conversation engine, voice, telephony, hosting, store platforms, Stripe) is at /legal/sub-processors. We announce every change 30 days ahead.
Does your compliance team need documents?
We have a data processing agreement, a public list of partner companies and a completed security questionnaire. Tell us what you need. Most answers are in one document.
6 rules we stick to.
These are not empty slogans from an "About" page. They are rules you can use to check whether we deliver what we promise.
Only stores, not "AI for everything"
We build only for online stores. What works for you is tested in other stores, not in clinics or banks.
Your result is our result
The pilot store had 18% abandoned baskets before rollout and has 6% today¹. We take that number seriously, not the number of features in the price list.
Security without compromise
Every new feature passes a GDPR and security check before release. Nothing goes to production if it breaks the rule "your data belongs to you".
We say what it runs on
We say openly what we use: AI models, voice synthesis, telephony, cloud in the EU, store platforms, Stripe. No black box. You can check us.
Local and global
Local accent, local product categories, GDPR. And when you open another market (DE/ES/FR/IT/UK), on the Enterprise plan the assistant calls there from day one. No need to change vendors.
Results instead of promises
A 7-day trial with real credits (1,000 to start, about 20 calls). You see the result before you pay for a month. No "contact sales to see the price".
From order to confirmed parcel in minutes.
No six-week rollout. You connect your store in minutes, pick features in the dashboard, and the assistant calls the first customer before you finish setting the rules.
The customer places an order
Your store sends us an order notification right away. No delay and no manual work.
After a few minutes, not half an hour
The assistant calls about 3 minutes after the order. No queue, no call-center opening hours, no weekends off.
Confirms and offers more
The call is recorded, transcribed (from the Scale plan) and its result is saved. If the customer adds a bigger version or an extra product, the order in your store updates by itself.
Data goes back to the store
The order status in your store is updated. The call history, customer data and results are in the dashboard within seconds, without your involvement.
HealthLabs Pharm: pilot store with supplements and cosmetics.
How the HealthLabs Pharm team used CallBotAgent to automate confirmations, reduce abandoned baskets and give operators their evenings back.
Challenge
Many abandoned baskets and manual order confirmation that cost money, took time and produced errors. Operators could not keep up, customers waited, and part of the sales was lost.
Our solution
We launched an assistant that confirms orders, calls customers with abandoned baskets and suggests matching products based on earlier purchases. It works around the clock, in Polish and English.
¹ Results from the HealthLabs Pharm pilot (supplements and cosmetics, cash-on-delivery orders, mixed assortment). Results depend on the industry, settings and assortment.
What's next.
We do not publish dates. The direction changes with customer feedback, and promises break faster than software. We discuss specific plans with Enterprise customers under an NDA.
Live
- •15 features ready to use
- •6 industries with ready scripts
- •PL · EN · sales in many countries on Enterprise
- •7-day trial with a card
- •Shopify and PrestaShop right away
Close to release
- •Brand voice clone, rolled out individually on Enterprise
- •Notifications for your systems
- •A finer breakdown of results in the dashboard
- •Transcript export (CSV · JSON · PDF)
In preparation
- •WooCommerce and Magento connection without the team's help
- •A dedicated team of contacts (Enterprise)
- •Mood and intent recognition in calls
- •A studio for tailor-made scripts
Where we are heading
- •A voice assistant as the standard in every online store
- •Not a luxury, a standard
- •Every store has a call center for the price of a subscription
The direction changes with customer feedback. Missing a feature for your sales model? Write to us.
Let's talk about your store.
Three ways to reach us. We reply in order, in less than 24 hours on business days.
General questions, a demo, a simple matter.
Contact form
We ask about your store, platform and order volume so the answer is specific.
Live demo
15 minutes with the team. We show the assistant on your products and answer security questions.
We reply in less than 24 hours on business days. Pick the channel that fits your stage.
Plans from $45/mo (Starter) · $99 (Growth) · $325 (Scale) · from $1,250 (Enterprise with rollout).
Try7 days with 1,000 credits.
1,000 credits to start (about 20 calls) · full access to your chosen plan · cancel anytime.