White Papers & Research
Research, analysis and practical guides on AI calls with the customers of online stores
The complete guide to AI calls in e-commerce in 2026
45 pages on how to set up the assistant and get the most out of it. See how stores raise revenue by 35-60% while cutting the cost of customer service.
The complete guide to AI calls in e-commerce in 2026
45 pages on how to set up the assistant and get the most out of it. See how stores raise revenue by 35-60% while cutting the cost of customer service.
What You'll Learn:
- • How to build calls that sell 3x better than other channels
- • How to roll the assistant out step by step, with timings and the resources you need
- • How to run calls in several languages across European markets
- • How to measure call results and improve what works
- • Real deployment stories, including when the cost paid for itself
Research Library
Browse all our reports and guides
Does a voice assistant pay for itself? Industry report 2026
A report based on data from more than 500 merchants. It shows what stores really earn from AI calls, compared by industry, company size and use case.
Cart abandonment recovery: a practical guide
A practical guide to winning back lost sales with a phone call. Ready-made scripts, the best times to call and ways to tailor the conversation that recover 35-45% of carts.
Building the technical setup behind AI calls
A technical look at systems that handle millions of calls. Infrastructure design, cutting delays, staying up when something fails, and planning capacity.
What you can learn from call recordings
Every conversation with a customer holds knowledge you can't get anywhere else. This guide covers reading the customer's mood and intent, and predicting what they will do next.
Calls in many languages: moving into European markets
What you need to know before starting AI calls in Europe. Language differences, local customs, regulations, and preparing calls in more than 20 languages.
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