A
Anna
Founder, Cosmetics Boutique · PL
“Order conversion increased from 64% to 81% in 6 weeks. Number 1 problem solved.”
Translated from Polish
214+ reviews from the first months of the platform. Each one comes from Shopify, WooCommerce, and Magento merchants.
“Order conversion increased from 64% to 81% in 6 weeks. Number 1 problem solved.”
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“We call each customer automatically. We no longer lose orders due to missed calls.”
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“AI confirms orders 24/7. It works better on the weekend than we did on Monday.”
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“Black Friday went smoothly. 1,200 calls confirmed orders, 0 complaints.”
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“Decrease in undelivered parcels by 38%. Customers finally know when their order is going.”
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“Average 23 seconds per conversation. Customers don't have time to get impatient.”
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“I no longer answer customer calls. AI performs better and without fatigue.”
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“Cash on delivery orders are confirmed immediately. Cancellations dropped by 41%.”
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“Finally, no customer 'forgets' that he ordered. Auto-call rings 5 minutes after the cart.”
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“Call quality higher than when my consultant called. I say this without sentiment.”
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“Works great after 2 months. The setup was a bit more complicated than promised.”
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“Every hour of missed call = lost order. Now nothing is lost.”
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“The store runs on autopilot, I sleep and the orders come in.”
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“After the implementation, I have 3 hours a day free, which was previously spent calling customers.”
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“Previously, 100 calls a day meant 6 hours of consultant work. Now 5 minutes for the audit.”
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“They told me it would take 30 minutes to set up. Yes. It took 30 minutes.”
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“AI detects that the customer is not willing to buy - and does not push. Professional.”
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“Polish accent perfect. Customers often compliment the 'consultant'.”
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“Weekend orders confirmed on Saturday at 10 p.m. It was impossible to do it by hand.”
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“We moved the customer service team to upsell. We don't need them for confirmation.”
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“After 2 months, I have a 4.7 average on the post-interview surveys. Higher than my previous call center.”
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“We started with 50 calls a day. Now 380. Scale without hiring.”
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“We pay for the service 1/3 of what we paid for the call center before. Better quality.”
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“The phone rings the customer 2 minutes after ordering. Customers have recently admitted that this influenced their decision to choose us.”
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“+18% AOV in the first month after the introduction of upsell rules. The numbers don't lie.”
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“The average basket value jumped from PLN 187 to PLN 224. Without increasing traffic.”
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“Upsells are accepted in 32% of conversations. Each justifies its subscription cost.”
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“AI suggests a more expensive version of the product wisely - it knows the catalog. Consultants don't always.”
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“Sale season: AI upsold 'plus 1' products and no one felt talked over.”
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“Customers sometimes thank you for suggesting a better option. I didn't expect this from a bot.”
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“Upsell rules configured in 15 minutes. They work on every order.”
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“ROI from the Growth plan: 3 weeks. The rest is pure profit.”
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“For the first time I have a measurable upsell. Before, it was mostly wishful thinking.”
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“+27% revenue per call. No increase in call volume. Pure efficiency.”
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“Voice quality very good. Sometimes the accent is strange in some regionalisms.”
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“Seasonal promo (Valentine's Day, Mother's Day) - AI introduces it itself, I just update the script.”
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“Consultants have never been able to actively sell over the phone. AI knows.”
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“I've been needing the Scale plan since April - we squeezed as much out of Growth as we could in Q1.”
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“Each conversation generates PLN 11 average additional revenue. One thousand conversations = 11k.”
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“Customers accept upsells 23% more often in a conversation than in an email after the cart.”
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“The premium price of the product increased from 11% share to 28% in the portfolio. AI recommends optimally.”
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“I introduced 3 rules, I expected the effect after a month - the effect was visible after a week.”
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“I have transparent reporting: which rules work, which do not. I cut out the stupid ones.”
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“AOV +12% in an industry where everything is a commodity. It just works.”
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“Conversion has increased. Onboarding could have been faster - I would happily pay for premium support.”
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“The customer chooses a larger package because AI will explain the savings. A consultant would be embarrassed to do this.”
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“40% of conversations end with acceptance of cross-selling. Previously, cross-selling existed only in e-mail.”
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“I configure cross-sell maps per industry. For vitamin D, we recommend K2 - it works.”
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“Average of 1 additional product in every second conversation. The margin is growing.”
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“Cross-sell in conversation >> cross-sell in e-mail. 7× higher accept rate with us.”
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50 of 214 reviews
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