Tech & Electronics

The assistant suggests accessories that actually fit.

Phone → case for that model → USB-C charger → screen film → warranty. Every call grows the basket by 28–36%, because the assistant suggests what fits, not what costs most.

+28%basket−42%returns9 mincall
Smartphone with matching accessories
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Step 1 · model check

The model check in practice.

Before the assistant suggests anything, it checks the order: model, compatibility, voltage, warranty.

Dashboard with the model check
  1. 01

    Model recognised

    The assistant sees the customer ordered an iPhone 15 Pro, not a regular 15, and checks that the case in the order fits that version.

  2. 02

    Plug and voltage

    EU or UK plug, 220–240 V. The assistant asks before shipping if the order goes to another market.

  3. 03

    Matching accessories

    Suggests add-ons for that exact version: a 65 W USB-C charger, 6.7-inch screen film, an HDMI 2.1 cable for a 4K TV.

How the basket grows

The basket grows from $249 to $337.

Five steps in one call. Each adds a product that fits the previous one. No pressure, no generic "buy this too" offers.

Call steps and the growing basket value
  1. Step 1 · the order

    Smartphone iPhone 15 Pro 256 GB

    "Customer bought. Basket $249."

    $249
  2. Step 2 · case for the model

    Spigen Liquid Crystal for 15 Pro

    "The assistant checks the model. This case fits the 15 Pro only — it offers it."

    +$12
    cart: $261
  3. Step 3 · compatible charger

    USB-C 65 W charger

    "Apple no longer includes a charger. The assistant offers a compatible 65 W one."

    +$22
    cart: $283
  4. Step 4 · fast cable

    USB-C 2 m cable, 240 W PD

    "A 65 W charger needs a 240 W PD cable. The assistant adds it."

    +$5
    cart: $288
  5. Step 5 · longer warranty

    Extended AppleCare 2-year warranty

    "It reads out the terms, the customer agrees on the call."

    +$49
    cart: $337
Basket after a 9-minute call
$249 $337
Every product fits the order. No "doesn't fit" returns.
+36%
bigger basket
What the assistant asks

5 questions that complete an electronics basket.

📱

Model version

15, 15 Pro or 15 Pro Max — the case is matched to the exact version.

Plug and voltage

220 V/EU or UK — it matters for orders from other countries.

🎮

Console version

PS5, PS5 Slim or PS5 Digital — different accessories, different prices.

🛡️

Warranty

Activation, a link to the form, an offer to extend it to 2 years.

🔌

Accessories

HDMI 2.1 cable for a 4K TV, 65 W charger for a laptop, screen film.

Results from stores selling electronics.

−42%
Fewer returns
wrong model · 90 days
+28%
Bigger basket
accessories and warranty
89%
Happy customers
after the model check
+57%
Higher conversion
3.8% → 6.0%
The assistant asks about the phone version and checks the case before shipping. Customers get what they ordered, and the basket grows by 28% on average thanks to accessories that fit.
T
CEO, TechFlow Direct
Electronics store · Poland · 6 markets
+28%
basket

* Sample scenario gathered from deployments in electronics stores.

A plan for every store size.

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Growth

For growing electronics stores

399PLN/mo

5,000 credits a month · about 100 calls · buy more anytime

  • Your store connected · 1 market
  • Checks on model, accessories and voltage
  • Offers for accessories that fit
  • Warranty and returns explained on the call
  • Up to 2 calls at once
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Scale

For electronics chains

1 299PLN/mo

15,000 credits a month · about 300 calls · 2,000 carry over

  • Everything in Growth +
  • Catalog across brands (Apple, Samsung, Xiaomi, Sony)
  • Recording and call analysis
  • Detection of risky high-value orders
  • Up to 5 calls at once
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An electronics store
with a bigger basket.

1,000 trial credits (about 20 calls) · full access to your chosen plan · cancel anytime.

Card required · no charge during the trial · the plan starts on day 8