Order, delivery, assembly — one call.
The assistant books the delivery window and the assembly, and checks door dimensions. Furniture without delivery chaos.
Sample results from furniture-brand pilots. The implementation story is below.
Order confirmation for cash on delivery and paid orders.
The assistant calls right after the order, checks the address and confirms the delivery time. Fewer rejected parcels and fewer complaints in the very first week.
- ✓Cash-on-delivery check — confirms the customer still wants the parcel
- ✓Delivery address check and whether the customer will be home in the courier window
- ✓Shipping date and return rules given straight away
- ✓Skipping marketplace orders — Amazon, eBay and other marketplaces detected automatically
Simple add-ons in the call.
The assistant asks one good question at the right moment. About 29% of customers say yes.
Better version of the same
Bigger set
Matching product
52% of furniture complaints are about delivery, not the product.
Missed window, no assembly, the piece will not fit through the door. The customer blames the store, not the courier.
- ✕Will not fit through the door or lift — 28%
- ✕No assembly booked — 21%
- ✕Damaged on delivery — 18%
- ✕Customer not home in the delivery window — 19%
- ✕Other — 14%
* Industry data: furniture e-commerce 2024–2025
Delivery planning in the call.
The assistant checks door and lift dimensions, offers a delivery window and books the assembly — before the parcel leaves the warehouse.
From the order to assembly at home.
Furniture delivery is not a normal parcel. The assistant handles every stage — from door width to assembly in the customer's home.
Full delivery planning
Delivery window, assembly crew and the courier slot — all in one call.
Dimensions checked
The assistant asks about door, lift and corridor width before the parcel leaves the warehouse. The piece fits on the first try.
Assembly booked
The assistant books the assembly crew and confirms the date with the customer. No texts back and forth.
Matching add-ons
Cushions, side table, rug — picked from your catalog by the rules you set.
A call about delays
When a parcel is late, the assistant calls ahead. The customer knows and does not file a complaint.
Deliveries without chaos = happy customers.
A furniture brand that beat the delivery chaos.
The assistant books deliveries and assembly. Complaints dropped 82% and customers recommend us for stress-free furniture buying.
* Sample result from deployments in premium furniture stores. Brand names anonymized.
A plan for every store size.
Growth
For growing furniture and décor brands
5,000 credits / mo · ~100 calls · buy more anytime
- ✓Your store connected · 1 market
- ✓Delivery planning (window and assembly)
- ✓Dimensions checked (door, lift)
- ✓Orders and products pulled from your store
- ✓Calls ahead of delays
- ✓Up to 2 calls at once
Scale
For chains and premium brands
15,000 credits / mo · ~300 calls · 2,000 carry over
- ✓Everything in Growth +
- ✓Suspicious-order detection (expensive furniture)
- ✓Recording and call analysis
- ✓Knowledge of delivery and assembly
- ✓Call quality review [Enterprise — rolled out individually]
- ✓Priority email support
- ✓Up to 5 calls at once
A furniture storewithout delivery chaos.
1,000 trial credits (about 20 calls) · full access to your chosen plan · cancel anytime.
Card required · no charge during the trial · the plan starts on day 8