Supplements without regulatory headaches.
AI calls, confirms the order and reads the disclaimers from the product description the store wrote. It is only an informational assistant — it is NOT a doctor. It does not give health advice, does not assess ingredients and does not replace a doctor or pharmacist.
1,000 trial credits · full plan access · cancel anytime
What AI does — and what it does NOT.
The store writes the disclaimers, AI only reads them. The wording of disclaimers and compliance with regulations stay with the store, not with AI.
- ✓Confirms the order and the delivery address
- ✓Reads the disclaimers the store placed in the product description
- ✓Suggests a bigger pack or a matching product per the store's rules
- ✓On health questions it points to the product description or says "consult a doctor or pharmacist"
- ✕Does not give health advice — does not assess ingredients or suggest dosage
- ✕Does not check whether a supplement interacts with medications
- ✕Does not diagnose or replace a visit to a doctor
- ✕Does not say anything beyond what the store configured
Order confirmation for cash on delivery and paid upfront.
AI calls right after the order, checks the address and confirms the delivery date. On questions about ingredients, dosage or drug interactions it does not answer and hands the matter to the store team.
- ✓Cash-on-delivery check — confirms the customer wants the parcel
- ✓Delivery address check — + whether the customer will be home in the courier window
- ✓Delivery times and returns — communicated up front
- ✓Skipping marketplace orders — automatically spots Allegro, Amazon and eBay orders
Simple add-ons in the call.
AI suggests a bigger pack or a matching product, following the rules the store set. No health advice of its own.
Other variant of the same product
Bigger pack from the catalog
Matching product from the catalog
Order confirmation
without giving advice.
AI confirms the order, checks the address and the delivery date. If the customer asks about ingredients, dosage or drug interactions, AI does not answer — it hands the matter to the store team or ends the call per the store's rule.
A regulated category, operator peace of mind.
AI says only what you wrote in the product description. The wording of disclaimers and compliance with regulations stay with you.
Confirming supplement orders
AI reads the disclaimers the store wrote in the product description and says them to the customer in the call. It does not invent its own warnings.
Reading disclaimers from the product description
AI says the disclaimers exactly as you wrote them in the product description. Word for word.
Health-question redirect
Questions about ingredients, dosage or drug interactions — AI points to the product description or says "consult a doctor or pharmacist".
Simple add-ons in the call
A bigger pack or a matching product. The store sets the rules, with no health advice from AI.
AI only reads. It does not think for you
If you put a warning in the product description, AI reads it. It does not verify it, does not adapt it and does not advise.
Fewer complaints. Bigger basket.
* Sample results from pilots in supplement and wellness stores. Your numbers depend on your assortment, season and store settings.
A supplement store that grows without extra consultants.
AI reads out the disclaimers we wrote ourselves in the product description. It does not invent its own health advice. Fewer customer complaints in pilot, and basket value grew by 52%.
* Sample result from the HealthLabs Pharm pilot (supplements and cosmetics). AI does not provide medical services — on health questions the customer is told "consult a doctor or pharmacist".
A plan for every store size.
Starts at $45 — from a supplement boutique to a premium wellness chain.
Growth
For growing wellness brands
5,000 credits / mo · ~100 calls + buy more when you need them
- ✓Your store · 1 market
- ✓Disclaimers set up together with your store during setup (read from product description, personal data hidden)
- ✓Health-question redirect to the store team
- ✓Orders and products pulled automatically from your store
- ✓Simple suggestions in the call, per store rules
- ✓Up to 2 calls at once
Scale
For chains and premium wellness brands
15,000 credits / mo · ~300 calls + 2,000 carry-over
- ✓Everything in Growth +
- ✓Stronger suspicious-order detection (provider signals + your store's rules)
- ✓Recording and summary of every call
- ✓Knowledge of your catalog
- ✓Call quality checks [Enterprise — set up individually]
- ✓Priority email support
- ✓Up to 5 calls at once
Wellness e-commercewithout extra consultants.
1,000 trial credits (≈ 20 calls) · full access to your chosen plan · cancel anytime. AI is only an informational assistant — for health questions please consult a doctor or pharmacist.
AI does not provide medical services — for health questions please consult a doctor or pharmacist.