Fitness & Sports

Shopping assistant in the call.

The assistant asks about the goal, the level and how much space there is at home, then picks gear from your catalog. Fewer wrong purchases.

91%
Want a suggestion
before buying equipment
$156B
Global market
→ $230B by 2028
+41%
Bigger basket
equipment bundles
76%
Repeat purchases
engaged customers

1,000 trial credits · full plan access · cancel anytime

Fitness and sports equipment
Secure servers in the EU
·
Personal data hidden automatically
·
99.9% uptime
·
GDPR-compliant
·
Secure connection to your store
Foundation · available from Starter ($45)

Order confirmation for cash on delivery and paid upfront.

The assistant calls right after the order, checks the address and confirms the delivery date. Fewer unclaimed parcels and fewer complaints in the first week.

  • Cash-on-delivery check — confirms the customer wants the parcel
  • Delivery address check — + whether the customer will be home in the courier window
  • Delivery times and returns — communicated up front
  • Skipping marketplace orders — automatically spots Allegro, Amazon and eBay orders
Fitness equipment store · from Starter ($45/mo)
AI
CallBotAgent assistant
Call · 00:38
Cash-on-delivery confirmation · order #7842
AI
Hello, I'm calling to confirm your order: adjustable dumbbells 5–30 kg + bench, to Sportowa 8?
Yes, confirmed.
AI
Thank you. 28 kg parcel, DPD courier on Thursday 10–14. PLN 1,249 paid to the courier?
Confirmed · 28 kg parcel
PLN 1,249
Foundation · available from Starter ($45)

Simple add-ons in the call.

The assistant asks one good question at the right moment. No long lists. About 28% of customers say yes.

Premium variant

Better version of the same

"The dumbbells are solid. We also have the quick-set version (+PLN 180) — 3-second adjustment. Switch?"
Bigger bundle

Bigger bundle

"With the dumbbells + bench we have a set with rack + barbell — full home gym. PLN 400 off in the bundle. Add?"
Matching product

Matching product

"With this gear I'd suggest a 200×100 anti-slip mat — PLN 89. Protects the floor. Add?"
Fitness equipment store · from Starter ($45/mo) — 3 suggestion types included
Enterprise · individual rolloutThe sections below describe Scale+ and Enterprise scenarios — built together with your team
Live demo

An assistant who knows
exactly what you need.

A short call: training goal, level and space at home. From that, the assistant picks a kit from your catalog.

5 call types

Every scenario. One shopping assistant.

5 AI call types in a fitness equipment store
What else the shopping assistant does

From picking the gear to reminding about accessories.

Picking the gear is only the start. The assistant helps across the whole cycle — from the purchase to the next order.

Safety info from the product description

The assistant relays safety information from the product description or the manual. <strong>It does not give training advice.</strong>

CE/EN certificates

The assistant talks about equipment safety standards — it reads them from the product description you wrote.

Call back after 2 weeks

A follow-up after the purchase: "Everything working? Do you need any more accessories?"

79%come back to the store

Seasonal product suggestions from the catalog

Spring outdoors, summer cardio, winter recovery — the assistant suggests seasonal products from your catalog. No training advice.

Fitness deployment results

Bundling gear lifts margin.

+41%
Bigger basket
PLN 180 → 254
+67%
Higher conversion
3.8% → 6.3%
94%
Customer satisfaction
vs 61% with a shop assistant
0.3 s
Response time
vs 3–5 min

* Sample results from rollouts in fitness and strength-equipment stores. Your numbers depend on your assortment, season and store settings.

Implementation story

A brand that grows without sales reps.

The assistant put together full kits for every level. Basket value grew by 41% and we moved two consultants to other tasks.
HealthLabs Pharm Team
Pilot store · supplements and cosmetics
+41%
basket uplift (pilot)

* Sample result from pilots. The pilot ran in the HealthLabs Pharm store (supplements and cosmetics) and was mapped to the fitness scenario.

HealthLabs pilot
228% return
Pilot store · 8 markets
Supplements and cosmetics · 18,500 calls per month
Own-brand fitness rollout
+156% basket
Treadmills + rowers · 12 markets
* Sample result from premium fitness deployments.
Fitness deployment average
1.2 → 3.8
items per order
Pricing for fitness stores

A plan for every store size.

Starts at $45 — from a sportswear boutique to a chain selling gym equipment.

Most popular for fitness

Growth

For growing fitness brands

99PLN/mo

5,000 credits / mo · ~100 calls + buy more when you need them

  • Your store · 1 market
  • Equipment selection in the call (goal + level)
  • Bundling gear into sets and seasonal suggestions
  • Orders and products pulled automatically from your store
  • Reminder calls after the purchase
  • Up to 2 calls at once
Start trial

Scale

For chains and premium brands

325PLN/mo

15,000 credits / mo · ~300 calls + 2,000 carry-over

  • Everything in Growth +
  • Suspicious-order detection (expensive gear)
  • Recording and summary of every call
  • Knowledge of your catalog
  • Call quality checks [Enterprise — set up individually]
  • Priority email support
  • Up to 5 calls at once
Start trial
7-day trial · cancel during the trial

Your equipment storewith a shopping assistant.

1,000 trial credits (≈ 20 calls) · full access to your chosen plan · cancel anytime.

Card required · no charge during trial · auto-activation on day 8Cancel anytimeGDPR · servers in the EU24/7 support [Enterprise — set up individually]