Cosmetics & Personal Care

A cosmetics store that sells itself.

The assistant calls your customers, confirms the cosmetics order and suggests matching add-ons from your catalog. No call center and no training.

$511B
Global market
Forecast: $1.15T by 2034
15.8%
Year-over-year growth
Faster than e-commerce overall
+65%
Higher margins
vs e-commerce average
73%
Repeat purchases
Premium customer loyalty

1,000 trial credits · full plan access · cancel anytime

Beauty and personal care products
Secure servers in the EU
·
Personal data hidden automatically
·
99.9% uptime
·
GDPR-compliant
·
Secure connection to your store
Cosmetics market 2026

The fastest-growing slice of e-commerce.

High margins, loyal customers and a lot of questions before buying. This is a category where a call after checkout makes a difference.

$511B
Global market
Forecast: $1.15T by 2034
15.8%
Year-over-year growth
Faster than e-commerce overall
+65%
Higher margins
vs e-commerce average
73%
Repeat purchases
Premium customer loyalty
What AI does in your store

One tool. The whole cosmetics journey.

From the first call to a repeat purchase — the assistant is there at every step.

Return shows up fast

Basket bigger by 30–60% on average. The cost of the assistant comes back 15–25 times in the first month.

+31%

Fewer fake orders

Up to 73% fewer fake orders. The assistant flags unusual orders and shows them in your dashboard.

−73%fake orders

Calls in the customer's language

A natural conversation in over 25 languages — the customer hears their own.

PL · DE · EN · FR · ES · IT · JP+18

Live in 5 minutes

You connect your store: Shopify and PrestaShop right away, other platforms we set up with you. The assistant sees your orders immediately, first results in 24 hours.

5 minto launch

Live results in your panel

You see what customers buy, which add-ons land and which orders look suspicious.

Highest-converting flow

Suggesting matching products

The assistant suggests products from your catalog based on what the customer already bought (serum → cream, shampoo → conditioner). It reads the product description, it does not advise.

9.4%
offer accepted
vs 3.3% without AI
Cost of running a cosmetics store

Why pay PLN 10,000/mo when AI starts at $45?

An experienced shop assistant (PLN 180–340 per hour) against an assistant with no call cap. The math gets simple.

Traditional shop assistant
PLN 10,000
per month · 1 person · 40h/week
  • 1 language
  • no evenings or weekends
  • vacation, sick leave, churn
  • 40–60% of add-on chances missed
AI assistant (Scale plan)
$325
per month · ~300 calls + unused credits carry over
  • 25+ languages
  • 24/7 year-round
  • always the same script
  • +45% basket value from add-ons
88% lower cost
5 call types

Every scenario.
One AI.

5 AI call types in a cosmetics store
Each part of the conversation is one credit on your planSee the cosmetics plan →
Results from deployments

Measurable business impact.

67%
Higher conversion
4.2% → 7.0%
+45%
Bigger basket
PLN 270 → 390
94%
Customer satisfaction
vs 61% with a shop assistant
0.3 s
Response time
vs 3–5 min with a human

* Sample results from rollouts in premium cosmetics and supplement stores. Your numbers depend on your assortment, season and store settings.

Return vs other channels

The highest return in the category.

Return from different customer-service channels in cosmetics
Customer journey

AI helps at 3 critical stages of the purchase.

Confirmation, add-on suggestions and a follow-up. The assistant steps in where you lose revenue. Order handling and shipping stay as they are.

Customer journey in a cosmetics store
No AI vs With CallBotAgent

Two scenarios. One decision.

No AI
  • PLN 10,000/mo for a shop assistant
  • 40 hours of coverage per week
  • 1 language · 1 market
  • 40–60% of add-on chances missed
  • 3–5 min to answer
~PLN 500k
Lost annually
With CallBotAgent
  • Scale plan from $325/mo
  • Available 24/7 year-round
  • 25+ languages · global
  • +45% basket from matching suggestions
  • 0.3 s to answer
+275% return
First year
Implementation story

Cosmetics stores that turned customer service into revenue.

The assistant suggests products from our catalog based on purchase history (it reads the product description, it does not advise). Basket value more than doubled in the first quarter of deployment.
HealthLabs Pharm Team
Pilot store · supplements and cosmetics
+156%
basket uplift (pilot)

* Sample result from pilots in premium cosmetics stores. Brand names anonymized.

HealthLabs pilot
275% return
Pilot store · 12 markets
Supplements and cosmetics · 18,500 calls per month
Own-brand store rollout
340% higher conversion
500+ products · 2.1% → 9.2%
* Sample result from premium cosmetics deployments.
Industry deployment average
6.8% → 18.4%
conversion lift in 90 days
Pricing for cosmetics stores

Starts at $45.

A small boutique or a growing store — one of the two plans will cover your traffic.

Most popular for cosmetics

Growth

For growing cosmetics brands

99PLN/mo

5,000 credits / mo · ~100 calls + buy more when you need them

  • Your store · 1 market
  • Per-product suggestion rules (e.g. serum → cream)
  • Seasonal suggestions (e.g. holiday campaigns)
  • Orders and products pulled automatically from your store
  • Credits refilled automatically
  • Up to 2 calls at once
Start trial

Scale

For chains and premium brands

325PLN/mo

15,000 credits / mo · ~300 calls + 2,000 carry-over

  • Everything in Growth +
  • Suspicious-order detection (expensive serums, perfumes)
  • Recording and summary of every call
  • Knowledge of your brand catalog
  • Call quality checks [Enterprise — set up individually]
  • Priority email support
  • Up to 5 calls at once
Start trial
7-day trial · cancel during the trial

Your cosmetics storewithout a call center.

1,000 trial credits (≈ 20 calls) · full access to your chosen plan · cancel anytime.

Card required · no charge during trial · auto-activation on day 8Cancel anytimeGDPR · servers in the EU24/7 support [Enterprise — set up individually]