Connect your store once. The rest happens by itself.
A store on Shopify or PrestaShop connects right away; other platforms we set up together with you. The assistant sees new orders, products and customers immediately. You don't need a developer. The first call goes out within minutes.
* "< 30 s" — the average time between an order being placed in the store and the assistant seeing it. The number of updates (about 247 a day) comes from the HealthLabs Pharm pilot (01–03/2026, peak season). Yours depends on your platform, the network and your store's traffic.
3 layers of the connection. Everything flows on its own.
Your store passes on everything the assistant needs to know about an order — right after the purchase and without your help. Each layer works within your plan.
5 kinds of updates, automatically
Your store sends an update every time someone places an order, changes it, cancels it, when the parcel ships or when a new customer signs up. The assistant reacts to each one, following the rules in your dashboard.
Products, variants, availability
The assistant sees your store as it is: product name, variant (size, colour), price and whether it is in stock. If something has run out, it knows before it calls. The same data feeds the matching-product offers.
WooCommerce, Magento and custom systems
Not on Shopify or PrestaShop? We connect to your store through the API: WooCommerce, Magento, OpenCart, Shopware, Squarespace, Wix, BigCommerce, Big Cartel or a system built to order. We do it together with your team, around the updates your store actually sends.
Order → update → the assistant calls. In half a minute.
The customer clicks "Order". Your store sends an update straight away. The assistant checks the order details and your rules, then decides what to do. The whole way from purchase to phone call takes half a minute.
A customer buys in your store
The store sends an update straight away. It carries everything needed: order number, amount, products, customer details, tags, delivery details and payment method.
What kind of order is this?
The assistant checks the kind of order (cash on delivery, paid upfront, from a marketplace), the amount, whether the customer has bought from you before and what tags they carry. It puts that together with your rules: confirmation, risk checks, matching-product offers.
Call · skip · block
Following your rules the assistant decides: call within 5 minutes (a typical cash-on-delivery order), skip it (a marketplace order), make sure (a new customer with a large amount) or block it (a suspicious pattern).
Every connection, one view.
Under Connections you see whether your store is connected, the latest order updates, when the assistant last checked your catalog and a history of recent events. One account connects to one store at a time.
- ✓Shopify and PrestaShop — right away — you connect the store yourself, in a few minutes (Starter)
- ✓5 kinds of updates — new order · change · cancellation · shipping · new customer
- ✓Your products, up to date — products · variants · availability · prices
- ✓Update history — last 30 days · resends · details view (from Starter)
- ✓Other platforms (Enterprise) — WooCommerce · Magento · OpenCart · Shopware · Wix · BigCommerce · custom · set up with our team
On another platform? We'll still connect.
A store on WooCommerce, Magento, OpenCart, Shopware, Wix, BigCommerce or your own system connects to the assistant through the API. We arrange it with your team and get it running in 2–4 weeks. After that it works just like a store that connects right away.
A connection cut to fit your store
WooCommerce, Magento, BigCommerce, OpenCart, Shopware, Wix or a store built to order — we connect through the API, the way your store is built. Our team works with yours to set up the updates, match the data and test everything over 2–4 weeks. Once it is live, the assistant works just as it does in a store that connects right away.
Built around your kinds of orders
Your unusual events, such as a cash-on-delivery order from a marketplace, we translate into the assistant's language. We read the data the way your store structures it. Our technical team works alongside yours.
A dedicated contact and fast help
On the Enterprise plan you get a dedicated contact, a 99.9% uptime guarantee, help within an hour if something breaks and a monthly check-in on the connection.
You connect the store. 5 minutes to the first call.
* Measured on the HealthLabs Pharm pilot (01–03/2026). The time to the first call depends on how long your store takes to switch the updates on (usually a few minutes) and on your first test order.
A store that skipped all the tech.
I asked three companies about connecting my store to an assistant that calls customers. Each one said two or three weeks with developers, access permissions and testing. Here I connected the store like any other app and the first call went out in 5 minutes. After day one we had 247 orders handled and zero manual work.
* Quote from the HealthLabs Pharm pilot (01–03/2026), an e-commerce store selling supplements and cosmetics. Data anonymized.
The store connection in every plan.
The store connection, order updates and up-to-date products already work on the Starter plan ($45). Growth adds a bigger call allowance, Scale lets more unused credits carry over to the next month. Other platforms we set up with our team.
Growth
+ credits carry over + live status
5 000 credits / month · about 100 calls + 500 carry over
- ✓Store connection and order updates (as in Starter)
- ✓Your products, up to date — names, variants, availability, prices
- ✓30 days of update history — resends · details view
- ✓500 credits carry over — unused ones stay for the next month
- ✓Connection status visible at all times
- ✓Up to 2 calls at the same time
Scale
+ more credits carry over + 90 days of history
15 000 credits / month · about 300 calls + 2 000 carry over
- ✓Everything in Growth +
- ✓2 000 credits carry over — unused ones stay for the next month
- ✓90 days of history · full update data · details view
- ✓Priority email support
- ✓Up to 5 calls at the same time
Five EU markets, recordings and transcripts are also on the Scale plan, but they are separate features described on other pages.
Start trialConnect your store.Call in 5 minutes.
1 000 trial credits (about 20 calls) · full access to your chosen plan · cancel anytime. Card required, no charge during the trial, activation on day 8.