One extra question = +37% bigger basket.
In the same call where the assistant confirms the order, it offers one product that fits what the customer already bought. No spam, only offers that make sense.
* Result from the HealthLabs Pharm pilot (supplements and cosmetics, 01–03/2026) and a comparison with other stores. Your result depends on your catalog, your rules and your customers.
3 kinds of offers. One question per call.
Matching products work from the Growth plan. Starter gives you a better version and a bigger pack — see the bigger basket page. The assistant picks the product from the rules you set — it never invents one.
"Magnesium with potassium and vitamin D?"
You build the list in the panel: magnesium → potassium + vitamin D3. The assistant offers the bundle after confirming the order — always from your catalog, never off the list.
A seasonal add-on with a discount
You attach a seasonal offer with a discount to products from a chosen category. It runs only during the campaign window — winter, summer, Black Week.
From your store's history
The assistant checks what other customers buy after the same product, combines that with your rules and picks the offer with the best chance of a yes.
Confirm → match → offer. One question.
The offer is never random. The assistant confirms the order first, then picks a product from your rules, and only then asks one question.
The order first
The assistant confirms the address, the amount and the delivery date. The offer only comes after the customer's "yes". Otherwise it sounds like spam.
The assistant picks from your rules
Main product → your list of matching ones → one product. Not three, not a carousel — the one most likely to fit.
One question, a clear yes or no
The assistant makes the offer in one sentence. The customer says yes → the product is added to the order in your store. They decline → the call ends normally, with no second try.
Your list, the assistant offers.
In Products your catalog is the basis for every offer. We set the rules up together with you at launch (Scale+). The assistant never invents — it picks from your catalog what fits the call.
- ✓One product, many matches — you assign several offers to one product
- ✓Bundle discount — e.g. −15% when the customer takes the set
- ✓Campaign window — the list runs only in a chosen period (season, Black Week)
- ✓Max 1 offer per call — a hard limit from the panel, no spam
- ✓AI matching (Scale+) — rules plus history, the best match wins
Match list · AI + your rules.
For stores with a big catalog: the assistant goes through your order history and suggests which products to pair up. You decide what goes into the calls — full control.
AI matches the offer to the customer
The assistant goes through your order history, finds products bought together and suggests 10–50 lists with the best match score. You review them, approve them and publish. No black box.
Recordings for audit
Every offer saved · transcript in your customer's language · you check how the assistant talks about your products.
List results
You see how many people say yes to each list and how much the order value goes up in each category. You know which pairs work and which to change.
An offer that grows the basket, not spam.
* 62% — measured on the HealthLabs Pharm pilot (supplements and cosmetics, 01–03/2026). Counted on calls where the assistant made an offer and the customer agreed. Comparison with other stores: 18–32%.
The store that stopped pushing offers in another email.
For years we tucked offers into the "thanks for your order" email — open rate 22%, clicks 3%. Since the offer comes during the call: 62% of customers say yes at the moment of purchase. Order value went up 37% and the cost is zero — the call happens anyway.
* Quote from the HealthLabs Pharm pilot (01–03/2026) · supplements and cosmetics. Data anonymized.
Matching products from the Growth plan.
Matching products start at Growth ($99/mo). Scale adds AI matching and list results. On Starter you have a better version and a bigger pack — see the bigger basket page.
Growth
Matching and seasonal lists with discounts
5,000 credits / mo · ~100 calls + extra credits
- ✓Offers that fit the order — one product, many matches
- ✓Seasonal offers — seasons and Black Week
- ✓Bundle discount — e.g. −15%
- ✓Max 1 offer per call (no spam)
- ✓Panel — how many people say yes to each list
- ✓Up to 2 calls at the same time
Scale
+ AI picks from your catalog and shows list results
15,000 credits / mo · ~300 calls + 2,000 carried over
- ✓Everything in Growth +
- ✓AI picks offers from your catalog (based on what the call is about · match score — implemented individually in Enterprise)
- ✓Call recordings and a transcript in your customer's language
- ✓Mood and intent detection — planned for Q2 2026 (early access from Scale); full AI quality checks — implemented individually in Enterprise
- ✓List results: how many people say yes and the basket value in each category · customer return patterns — implemented individually in Enterprise
- ✓Priority help by email
- ✓Up to 5 calls at the same time
Grow the basket in a call you already make.
1,000 trial credits (≈ 20 calls) · full access to your chosen plan · cancel anytime. Card required · no charge during trial · auto-activation on day 8.