Customer recognises your number. Parcel collected.
The assistant calls from a dedicated local number that belongs only to your store, one per market. The customer sees the same number on every call. Trust grows with every pickup.
* Result from the HealthLabs Pharm pilot (01–03/2026) and e-commerce comparisons across several European markets. Your result depends on your industry, your calling hours and the reputation your number builds over time.
A local number. Always the same one. Zero "unknown numbers".
The assistant calls from a number the customer sees and recognises. Not from the cloud, not from abroad, not from an "unknown number". You get a dedicated local number in Starter, and trust grows with every pickup.
A local prefix on every market
We call from a local prefix by default — +1 in the US, +44 in the UK, +49 in Germany, +48 in Poland. The customer sees at once that this is a local call, not a foreign call centre and not spam.
One number per store
The number belongs only to your store: one store, one number. You do not share it with other stores and we do not change it. The customer sees the same number on every call.
More markets in higher plans
Every market gets its own local number. Starter covers 1 market, Growth adds a second (for example DE), Scale goes up to 5 markets in Europe, and Enterprise up to 15+ markets worldwide.
A known number → an answered call → a confirmed order.
Everything is decided in the first second, before the customer picks up. They see the number, they recognise it, they answer. After that it is a normal call and a confirmed order.
The customer buys, we know about it
Your store passes us the new order. The assistant plans the call from your store's number using the rules in your dashboard: calling hours and order type.
From your local number
The call goes out from your store's dedicated local number for that market. Not from an "unknown number", not from the cloud, not from a shared pool. The customer sees a local number — yours.
The customer recognises it and answers
"I know that number, it must be the store." The customer answers without hesitating. The call happens, the order is confirmed, and the parcel does not come back to you.
Your markets, your numbers.
Under Markets in the main menu you see your local number, set your calling hours and add more markets as you grow. You set nothing up with a phone company and you manage no phone lines — 1 number = 1 market. We assign the number when you start.
- ✓Local number — a dedicated number for your store on your home market (Starter)
- ✓Calling hours — separately on every market, for example 9–20 local time, holidays off
- ✓More markets in higher plans — Growth = 2 markets · Scale = 5 markets in Europe · Enterprise = 15+
- ✓Local numbers — a customer in Germany sees +49, in France +33, in the UK +44
- ✓Your number's reputation — we watch whether phone companies mark it as spam, market by market
A local number · local trust.
For stores selling abroad: a customer in Berlin sees +49, a customer in Paris sees +33. A local presence without opening a branch.
A local number on every market
A customer in Germany sees +49, a customer in France +33. They pick up more often, because it looks like a local business rather than a call from another country. We watch the reputation of each number separately.
Your number's reputation
We check whether phone companies in Poland and across Europe mark your number as spam. You get a heads-up when the number starts losing its good name. On Enterprise we can swap it for a fresh one.
Call history for every number
A list of calls for each number: pickup rate, repeat attempts and calls handed to your team. You can download the list as a CSV file. Recording and written transcripts (PL/EN) are available from the Scale plan.
A number the customer knows — a parcel they collect.
* +73% pickup compared with anonymous calls and calls from the cloud · measured in the HealthLabs Pharm pilot (01–03/2026). For comparison: anonymous calls on cash-on-delivery orders in Poland are picked up 28–42% of the time (e-commerce platform data and Allegro Smart Analytics 2024).
The store that stopped fighting to be answered.
Before we had our own number, the assistant called from a shared pool in the cloud and customers blocked it as spam. Pickup rate 38%. Now, with a local number assigned to us — 73% pickup. Customers start to recognise us after 2–3 calls.
* Quote from the HealthLabs Pharm pilot (01–03/2026) · Polish e-commerce. Data anonymised.
A local number already in Starter.
A dedicated local number and calling hours are in the Starter plan ($45). Growth adds a second market, Scale up to 5 markets in Europe, Enterprise 15+ markets worldwide.
Growth
A second market and a second number
5,000 credits / mo · about 100 calls + the option to buy more
- ✓A dedicated local number (already in the Starter plan)
- ✓A second market in Europe — choose DE / UK / FR / IT / ES / PL (local number and calling hours)
- ✓Call history for every market — pickup rate, repeat attempts, calls handed to your team
- ✓We watch your number's reputation with phone companies on both markets
- ✓Pickup rate shown under Analytics → Markets
- ✓Up to 2 calls at the same time
Scale
Local numbers on 5 markets and call recording
15,000 credits / mo · about 300 calls + up to 2,000 credits carried over
- ✓Everything in Growth +
- ✓Up to 5 markets (PL · DE · FR · UK · IT · ES — you pick 5)
- ✓Call recording and written transcripts PL/EN (a separate feature)
- ✓Priority support by email
- ✓Up to 5 calls at the same time
Stop calling from an"unknown number".
1,000 credits to test with (≈ 20 calls) and full access to the plan you choose. You give a card at the start, but nothing is charged during the trial period. The plan starts on day 8.