You know what a call costs. Before, not after.
An average of 50 credits per call — and we never round up. Every call is counted by the second, and you see its cost in the dashboard right after it ends. From the Growth plan, unused credits carry over to the next month. 7-day test with 1,000 credits — cancel whenever you want.
You give a card when the trial starts. Nothing is charged during the 7 days. Your chosen plan starts on day 8 unless you cancel earlier. Data: HealthLabs Pharm pilot (01–03/2026).
3 rules of fair billing. Zero surprises at the end of the month.
A typical call is about 50 credits, and underneath we count by the second. Every usage shows in your dashboard right after the call. From the Growth plan, unused credits carry over to the next month — you do not pay for what you did not use.
Easy to plan your budget
An average of 50 credits is enough for one call — that is how you plan your month. Underneath we count by the second: a shorter call costs less, a longer one more. We never round up, so 47 seconds cost you 47 seconds, not a full minute.
Starter: about 20 calls (1,000 credits/mo) · Growth: about 100 calls · Scale: about 300 calls per month.
Every call straight into the dashboard
A call ends — within tens of seconds you have it in the dashboard together with its cost. If credits start going faster than usual mid-month, you spot it at once, not at the monthly summary.
Unused credits do not disappear
Used 4,500 of 5,000 in March? The remaining 500 credits are added to April automatically. On Growth up to 500 credits carry over each month, on Scale up to 2,000. You paid for them, so you can use them.
The price per minute is indicative.
We count the cost separately for every call — depending on which AI model, voice and add-ons it needed. That is why two stores with the same number of calls can pay a different price per minute. We simplify that math into credits, but we always bill the real seconds of the call.
The AI conversation model
For each type of call the assistant picks a suitable model: a short confirmation, an offer of another product, a call in a foreign language. The model cost is already inside your credits — no hidden fees.
Knowledge base
Every knowledge base you connect — product catalogue, common customer questions, returns policy — increases credit usage per call. More context means a pricier minute, but also more confirmed orders. You have the details in the dashboard after every call.
Script length
The longer the script and the more order details, the more credits a call uses. A simple "confirm the address" costs less than "confirm, suggest an add-on and take a complaint".
The assistant's voice
A better voice sounds more natural — worth turning on for sales calls. For plain confirmations the standard one is enough. The voice you choose affects credit usage per call.
Add-ons (hiding personal data, quality checks, safety rails)
Hiding personal data, noise cleaning, safety rails on the assistant's answers, automatic quality checks — every add-on increases credit usage. You turn on only what you need, and you see the cost on every call.
Billing by the second
You pay only for the real length of the call — no rounding up. A 47-second call costs 47 seconds, not 60.
These are indicative values — real usage depends on the voice you pick, the length of the script, the knowledge base you connect and the add-ons. You see the exact cost of every call in the dashboard and on the invoice.
The calculator is deliberately cautious: an average of 113 seconds per call, a standard set of models, 50 credits ≈ 1 call. You will see your real bill in the dashboard after the first billing period — we count by the second, with no rounding. Want a figure for your own script, knowledge base and industry?
The cost of the AI models is already included in your credits — no hidden fees. Those rates change, which is why we do not publish a price per minute or model versions. You have the exact cost of every call in the dashboard and on the invoice, and we are happy to work out a figure for your store on a call.
Order → call → billing. You see it all as it happens.
You know how many credits you have before the call starts. You know how many it used the moment it ends. Everything in one place, with no surprise at the end of the month.
We check you have enough left
Before the assistant dials, we check that your account has enough credits for the call. If it does not, we hand the order to your team instead of starting a failed attempt. Nothing gets lost on the way.
We count by the second
The assistant calls and talks. We subtract credits in proportion to the length of the call: if the customer talked for 47 seconds, you pay for 47 seconds. A typical confirmation call is about 50 credits.
Straight into the dashboard, monthly in PDF
Tens of seconds after the call you see it in the usage list — with the order number, the time and the cost. Every month you get a PDF summary with the full history, including the credits that carried over.
One dashboard, all the numbers.
Under Billing → Summary you have the credits you have left, the credits carried over from last month, the history of every call and your billing statements in PDF. Need more? You can add credits at any time from the Growth plan — Starter has none.
- ✓Credits left — live, with a daily usage chart (from Starter)
- ✓Call history — cost, order number and time of every call (from Starter)
- ✓Adding credits — packs of 1,000 / 3,000 / 10,000 credits (from Growth · in Starter ❌ not available)
- ✓Credits carry over to the next month — up to 500/mo on Growth · up to 2,000/mo on Scale · the pool builds for up to 3 months
- ✓Billing statements in PDF — every month, in the dashboard and by email (from Starter)
- ✓Enterprise billing — NDA, your internal order numbers and payment by bank transfer, agreed individually with your team
You paid for them — you can use them.
Unused credits do not disappear at the end of the month. On Growth 500 credits carry over, on Scale 2,000. The pool builds for up to 3 months. On Enterprise we agree billing individually with your accounting team.
Unused credits stay with you
A store does not sell evenly: one month Black Week, the next the post-holiday quiet. If a slower month leaves you with credits, they move to the next month automatically. Over up to 3 months that builds a buffer for your sales peaks.
Add credits at any time Growth+
Need more than your plan gives you? From Growth you can buy credits in the dashboard whenever you want — packs of 1,000, 3,000 and 10,000. On Scale credits can also be added automatically when your balance drops below a level you set. Starter has none — move to Growth if you go over 1,000 credits a month.
Enterprise billing
NDA, your internal order numbers on documents, payment by bank transfer, an annual contract, documents in your format and a dedicated contact person. We agree the terms with your accounting team.
Simple math. A simple dashboard. No asterisks at the bottom of the page.
All the numbers come from our price list and trial rules. In the HealthLabs Pharm pilot (01–03/2026), fair billing and no start-up fee were one of the three main reasons the team chose CallBotAgent.
The store that stopped checking the bill every month.
Other AI voice platforms wanted $500 to start, billed in minutes that were always rounded up, and every month we had to work out why the bill did not match the dashboard. Here a call is about 50 credits, I see the cost of each one the moment it ends, and the monthly summary matches what we watch day to day. And when March was quieter, the unused credits stayed for April.
* Quote from the HealthLabs Pharm pilot (01–03/2026) · Polish e-commerce. Data anonymised.
Pick a plan for the number of calls you make.
Starter — for a first test, up to about 20 calls a month (1,000 credits). Growth — a typical store, about 100 calls, with unused credits carried over. Scale — about 300 calls and a bigger buffer. Enterprise — billing terms agreed individually.
Growth
5,000 credits, unused ones carry over
5,000 credits / mo · about 100 calls + up to 500 carried over
- ✓Billing by the second — about 50 credits per call, no rounding up
- ✓Up to 500 credits carry over — unused ones are added to the next month (the pool builds for up to 3 months)
- ✓Add credits at any time — buy more without waiting
- ✓Billing statements in PDF — every month in the dashboard and by email
- ✓Live usage and a daily chart
- ✓Cancel with one click, no notice period
Scale
15,000 credits, up to 2,000 carry over
15,000 credits / mo · about 300 calls + up to 2,000 carried over
- ✓Everything in Growth +
- ✓Up to 2,000 credits carry over — a buffer 4× bigger than Growth for your sales peaks
- ✓Priority support by email · a dedicated address
- ✓Extended reports under Billing → Invoices (range to be confirmed)
- ✓Up to 5 calls at the same time
- ✓Credits added by hand or automatically — they top themselves up when your balance drops below a level you set (we set it up with you)
- ✓Invoice in your own template — your order numbers and fields in the PDF
- ✓Negotiated payment terms — 14 or 30 days, bank transfer, one consolidated invoice
Test it for 7 days.Cancel during the trial period.
1,000 credits to test with (≈ 20 calls) and full access to the plan you choose. You give a card at the start, but nothing is charged during the trial period. The plan starts on day 8.
Would you rather have a figure for your own script and industry first? Book a 20-min call →